At KompiTech we recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws in all countries in which KompiTech operates.
This Privacy Statement describes KompiTech’s general privacy practices that apply to the personal information we collect, use and share about consumers and other individuals within our clients, business partners, supplier and other organizations with which KompiTech has or contemplates a business relationship.
You may choose to give us personal information directly in a variety of situations. For example, you may want to give us your name and contact information to communicate with you, to order a product, to process an order, to register for a service, to provide you with a subscription, or to do business with us if you are a supplier or a business partner. If you tell us that you do not want us to use your information to make further contact with you beyond fulfilling your request, we will respect your wishes.
When you wish to receive information, download publications, enroll for a live or virtual event or request a trial, we may ask you to provide your name and business contact information, as well as other information in connection with your request. We use this information in connection with your request and to communicate with you. This information may, in most cases, also identify you when you visit our websites. We will retain your information for potential future interactions with you.
We may also ask you to register, in which case you need to provide us with your name, email address, country location, and other information if needed for the purpose for which you are asked to register. The registration serves to uniquely identify you when you visit our websites, have a request or order or use a product or service. For ordering of most services and products, we require you to have registered. Registration may allow you to customize and control your privacy settings. Certain KompiTech products and services may require unique registration specifically for the purpose of providing these products or services. In such cases, registration details provided by you for a product or service will only be used for the specific purpose of providing you with that product or service.
3. Use of personal information¶
The following paragraphs describe in more detail how KompiTech may use your personal information.
4. Fulfilling Your Transaction Request¶
If you request something from KompiTech, for example, a product or service, a callback, or specific marketing materials, we will use the personal information you provide to fulfill your request. To help us do this, we may share information with others, for instance, KompiTech’s business partners, financial institutions, shipping companies, postal or government authorities, such as Customs authorities, involved in fulfillment. We may also contact you as part of our customer satisfaction surveys or for market research purposes.
5. Webiste Visit¶
We may also collect information relating to your use of our websites through the use of various technologies. For example, when you visit our websites, we may log certain information that your browser sends us, such as your IP address (including information deriving from your IP address such as your geographic location), browser type, version and language, access time, duration of access, and referring website addresses; we may also collect information about the pages you view within our sites, the time you spent on each site and other actions you take while visiting our website. When you access our website without registration or signing in, we will still collect some of this personal information in order to enable the websites to function properly.
In addition, some of our software products include technologies that allow KompiTech to collect certain information about the use of our products and services. We may also use such technologies to determine whether you’ve opened an e-mail or clicked on a link contained in an e-mail.
6. Marketing Information¶
Most information we collect about you comes from our direct interactions with you. From time to time, we may also collect information that pertains to you indirectly through other sources, such as list vendors. When we do so, we ask the vendors to confirm that the information was legally acquired by the third party and that we have the right to obtain it from them and use it.
When you register for an event we may collect additional information (online or offline) in relation to the event organization, and during an event, such as participation in sessions and survey results. Events may be recorded and group photos were taken. We reserve the right to use photos for promotional use. When you provide us with your business contact information (such as by handing over a business card) we may use this to communicate with you.
The information that we collect, either directly or indirectly, may be combined to help us improve its overall accuracy and completeness, and to help us better tailor our interactions with you.
7. Information for Suppliers¶
If you represent a KompiTech supplier, you may visit KompiTech websites intended specifically for use by KompiTech suppliers. We may use the information provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of KompiTech, KompiTech’s business partners, clients, shipping companies, financial institutions and postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you, the supplier you represent, and other KompiTech suppliers generally.
8. Information for Business Partners¶
If you represent a KompiTech business partner, you may visit KompiTech websites intended specifically for KompiTech business partners. We may use the information provided on that site to administer and develop our business relationship with you, the business partner you represent, and KompiTech business partners generally. For instance, this may involve using your information to send you details of KompiTech business partner programs. It may also include sharing certain information with other business partners (subject to any confidentiality obligations that may exist), or KompiTech clients or prospects. In connection with a particular transaction or program, we may also contact you as part of client satisfaction surveys or for market research purposes.
9. Protect the Rights and Property of KompiTech¶
We may also use or share your personal information to protect the rights or property of KompiTech, our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law, and when we believe that disclosure is necessary to protect our rights, or the rights of others, to comply with a judicial proceeding, court order, or legal process served on our websites.
11. Personal Information Sharing¶
As a global organization offering a wide range of products and services, with business processes, management structures and technical systems that cross borders, KompiTech has implemented global policies, along with standards and procedures, for consistent protection of personal information. As a global company, we may share information about you with our subsidiaries world-wide and transfer it to countries in the world where we do business in accordance with this Privacy Statement.
Between KompiTech controlled subsidiaries we only grant access to personal information on a need-to-know basis, necessary for the purposes for which such access is granted. In some cases, KompiTech uses suppliers located in various countries to collect, use, analyze, and otherwise process personal information on its behalf.
Where appropriate, KompiTech may also share your personal information with selected partners to help us provide you, or the company you work for, products or services, or to fulfill your requests, or with your consent. When selecting our suppliers and partners, we take into account their data handling processes.
If KompiTech decides to sell, buy, merge or otherwise reorganize businesses in some countries, such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of such information from sellers. It is KompiTech’s practice to require appropriate protection for personal information in these types of transactions.
Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, or legal process. We may also share your personal information to protect the rights or property of KompiTech, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.
12. Website Interactions¶
Certain online transactions may involve you calling us or us calling you. They may also involve online chats. Please be aware that it is KompiTech’s general practice to monitor and, in some cases, record such interactions for staff training or quality assurance purposes or to retain evidence of a particular transaction or interaction.
The personal information you provide to KompiTech, as well as the personal information we have collected about you indirectly, may be used by KompiTech for marketing purposes, i.e, to keep you informed about events, products, services, and solutions that KompiTech sells and which may complement an existing product portfolio. Before we do so, however, we will offer you the opportunity to choose whether or not to have your personal information used in this way. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, by indicating so when we call you, or by contacting us directly (please refer to “Privacy Questions and Access” below).
Some of our offerings or events may be co-branded or sponsored by KompiTech and third parties, such as business partners and solution providers, that use, resell or complement KompiTech products or services. Offerings and events that are co-branded clearly indicate when such a partnership exists. If you sign up for these offerings or events, be aware that your information may also be collected by and shared with those third parties. We encourage you to familiarize yourself with those third-party privacy policies to gain an understanding of the manner in which they will handle information about you.
14. KompiTech Blockchain Platform Services¶
We may use information collected on your use of the KompiTech Blockchain Platform to allow us to: establish statistics about the usage and effectiveness of our software products and our cloud services; improve and personalize your use and experience of our products and services; tailor our interactions with you; inform our clients on overall use of their products and services, and improve and develop our products and services.
15. Providing Support¶
We may use your personal information to support products or services you have obtained from us, such as notifying you of a product update or fix. We may combine your information with information from other interactions with you to provide you with more valuable suggestions in relation to product support.
16. Personalizing Your Experience On Our Websites¶
We may use the personal information we collect about you to provide you with a personalized experience on our websites and of our services, such as providing you with content you may be interested in and making navigation on our sites easier. We also may use this information to improve our websites.
17. Right to Lodge a Complaint¶
In the event you consider our processing of your personal information not to be compliant with the applicable data protection laws, you can lodge a complaint:
Directly with KompiTech
With the competent data protection authority. The name and contact details of the Data Protection Authorities in the European Union can be found here.
18. Your Rights¶
You can request to access, update or correct your personal information. You also have the right to object to direct marketing.
You may have additional rights pursuant to your local law applicable to the processing. For example, if the processing of your personal information is subject to the EU General Data Protection Regulation (“GDPR”), and your personal information is processed based on legitimate interests, you have the right to object to the processing on grounds relating to your specific situation. Under GDPR you may also have the right to request to have your personal information deleted or restricted and ask for portability of your personal information.
19. Privacy questions and access¶
If you have a question about this Privacy Statement or KompiTech’s handling of your information, you can send an email to firstname.lastname@example.org. You can also contact us at:
In certain cases, you may have the ability to view or edit your personal information online. In the event your information is not accessible online, and you wish to obtain a copy of particular information you provided to KompiTech, or if you become aware the information is incorrect and you would like us to correct it, contact us. More information on your rights can be found below.
If you no longer wish to receive marketing e-mails from KompiTech, please send an e-mail to email@example.com or follow the unsubscribe instructions included in each marketing email.
20. Information Security and Accuracy¶
If you request something from KompiTech, for example, a product or service, a callback, or specific marketing materials, we will use the personal information you provide to fulfill your request. To help intend to protect your personal information and to maintain its accuracy. KompiTech implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt certain sensitive personal information such as credit card information when we transmit such information over the Internet. We also require that our suppliers protect such information from unauthorized access, use, and disclosure. us do this, we may share information with others, for instance, KompiTech’s business partners, financial institutions, shipping companies, postal or government authorities, such as Customs authorities, involved in fulfillment. We may also contact you as part of our customer satisfaction surveys or for market research purposes.
21. Notification of Changes¶
If we make any material changes to this Privacy Statement, we will notify you via a notification on our website, and as otherwise required by applicable law.
23. Web beacons or other technologies¶
Some KompiTech websites, KompiTech Blockchain Platform, and software products may also use web beacons or other technologies to better tailor those sites to provide better customer service. These technologies may be in use on a number of pages across KompiTech’s websites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by us or by our suppliers. These web beacons usually work in conjunction with cookies. If you don’t want your cookie information to be associated with your visits to these pages or use of these products, you can set your browser to turn off cookies or turn off cookies in the product itself, respectively. If you turn off cookies, web beacon and other technologies will still detect visits to these pages; however, they will not be associated with information otherwise stored in cookies.
KompiTech will retain your personal information for as long as is required to fulfill the purposes for which the information is processed or for other valid reasons to retain your personal information (for example to comply with our legal obligations, resolve disputes, or enforce our agreements).
Your registration information will be retained for as long as your account or registration is active or as needed to provide you services. If you wish to request that we no longer use your registration information to provide you services, contact us at firstname.lastname@example.org. In relation to KompiTech cloud services which you are authorized to use by the KompiTech client contracting for that service with KompiTech, your registration information may be retained to fulfill certain requirements of that KompiTech client.
Unless otherwise indicated, our websites, products, and services are not intended for use by children under the age of 16.